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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Subject: Notes Inbox Show 1 new email count, but inbox is empty
Feedback Type: Problem
Product Area: Notes Client
Technical Area: User Interface
Platform: Windows
Release: 8.5.2
Reproducible: Not reproducible

Dear Sir / Madam,

An user reported that the counter for unread email in his email shows 13, but actually there are only 12 unread email in his inbox.

We have already clear the temp caches (caches.ndk) from the client PC. We have also select ALL email and marked Read.
But All are no Luck.

Please advise if any method for remove this ghost unread email.

Many thanks.

Best,
Jay


Feedback number WEBBA28DSP created by ~Phil Zenresagenoni on 09/10/2015

Status: Open
Comments:

Notes Inbox Show 1 new email count,... (~Phil Zenresage... 10.Sep.15)
. . Check calendar and other views (~Dan Kikiterobu... 10.Sep.15)




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